FAQs

What types of conditions do you treat?

We treat a wide variety of orthopedic and neurologic conditions. We treat older, arthritic pets as well as young animals presenting with congenital abnormalities; we commonly treat those who are recovering from surgery. A custom exercise program and nutritional guidance assists with weight loss and can help our canine athletes reach peak performance and prevent sporting injuries.

Some specific conditions commonly treated:

  • Patients with intervertebral disc disease (IVDD
  • Cruciate injuries – post-operative treatment and conservative care
  • Hip dysplasia–both patients newly diagnosed and those showing signs, such as difficulty walking, posturing for defecation, acting painful
  • Luxating patellas
  • Arthritis
  • Ataxia, also known as lack of coordination 
  • Fibrotic Myopathy
  • Degenerative Myelopathy (DM)
How long are therapy sessions?

Most sessions last between 1-2 hours. They are personalized to your pet’s condition and needs.

What is included in the Initial Evaluation?
The initial evaluation includes the veterinarian’s complete musculoskeletal and neurological examination. We perform several tests to assess your pet’s function and ability, such as their ability to perform everyday transitions like moving from a sit to a stand. We also perform slow motion video analysis of your pet’s gait (how they walk). If applicable, we may perform a computerized temporospatial gait analysis. More info

The cost for our initial evaluation is $170.

How do I schedule an appointment?

Just call our office during regular business hours. In general, this will be a 15-minute phone conversation, as there is a bit of information we will need from you.

Do I need a referral from my regular veterinarian to come there?

We are happy to have a referral from your veterinarian; however, one is not needed. Even though a referral is not necessary, we do need your pet’s medical records faxed or emailed to us. We ask that you contact your regular veterinarian and ask for the following information to be sent via fax or email prior to your pet’s evaluation appointment:

  • Vaccination history — all patients must be current on rabies vaccination
  • Doctor’s notes regarding this condition from the last 4 months
  • Radiographs of this issue or any survey films that might have been taken
  • Any bloodwork performed in the last 60 days

Please be sure to contact any and all veterinary clinics that may have seen your pet for this condition, or any recent musculoskeletal or neurologic condition.

How much does therapy cost?

We tailor treatment plans not only to your pet’s needs but also your financial needs and time needs. Therapy ranges in cost per modality that is performed; cost per modality range from $35 to $95 per session. Initial treatment plans generally range $1750-2250, which would include 6 weeks of therapy. We are happy to work with a variety of budgets to provide therapy for your pet.

Do you accept pet insurance?

We are happy to help you with signatures or copies of records whenever needed but we do not directly file pet insurance paperwork. What insurances cover rehab?

What is the address?

We are located at 404 Investors Place, Suite 101, Virginia Beach, VA 23452, inside the IBC Independence Business Centre.

https://goo.gl/maps/P4z6WE91utSCDRK97

Can I stay with my pet during therapy?

We encourage owners to stay with their pets whenever possible. We do need to limit the amount of people in our treatment rooms, as pets can become easily distracted and in order to allow us the room to perform treatments safely and effectively.

****Currently we are still working within our COVID guidelines. We are operating with a curb service approach. Please read here for our COVID guidelines.

What types of payment do you accept?

We currently accept cash, check, Amex/Discover/MC/Visa, CareCredit and Scratchpay. You can choose to pay at each session as your pet comes for treatment, or you can benefit from a discount by prepaying the entire treatment plan at your pet’s first treatment appointment.

  scratchpay

404 Investors Place #101-102
Virginia Beach, VA 23452

404 Investors Place
#101-102
Virginia Beach, VA 23452

757-472-8400 | 757-401-6904

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